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BSP Agent Remittance Procedures (e-learning)
Examine the Agent Remittance process of the Billing and Settlement Plan (BSP), including the reporting calendar and debt identification. This module will familiarize you with the Agent BSP Remittance process; BSP Reporting Calendar for Agents; and how to find, verify …
$ 80.00BSP Agent Billing Reports and Procedures (e-learning)
Learn about the Agent reporting process in the Billing and Settlement Plan (BSP) and how to interpret billing reports. This module will enable travel agent users to understand the BSP Agent reporting process, show how to identify BSP Reporting documents …
$ 80.00Basic Airside Safety (e-learning)
An interactive, flexible, and effective way of learning about the airport environment, airside safety, rules, aircraft danger zones, fire prevention and in the event of an incident, know the procedures to follow in fire action and how to administer first …
$ 85.00Aviation Security Awareness – Persons implementing security controls other than screening (e-learning)
Security is a concern for everyone in the industry, affecting virtually all areas of operation. Working in or around an airport you have a role in keeping the industry safe and secure. In line with ICAO guidance, any personnel involved …
$ 200.00Aviation Security Awareness – General Staff (Non-Security Roles) (e-learning)
Security is a concern for everyone in the industry, affecting virtually all areas of operation. Working in or around an airport you have a role in keeping the industry safe and secure. In line with ICAO guidance, any personnel involved …
$ 200.00Aviation Security Awareness – Cargo, Mail and Catering (e-learning)
Security is a concern for everyone in the industry, affecting virtually all areas of operation. Working in or around an airport you have a role in keeping the industry safe and secure. In line with ICAO guidance, any personnel involved …
$ 200.00Aviation Security Awareness – Airport and Airline Ground Employees (e-learning)
Security is a concern for everyone in the industry, affecting virtually all areas of operation. Working in or around an airport you have a role in keeping the industry safe and secure. In line with ICAO guidance, any personnel involved …
$ 200.00Aviation Law Fundamentals (e-learning)
This course provides an overview on aviation law by explaining why there is a need of having it and which are the main documents on which this was built. You will explore the nine freedoms of air, Warsaw System and …
$ 65.00Airport Emergency Response Awareness (e-learning)
Airports have an obligation to coordinate multi-agency activities in emergency or crisis situations. Internal communication is essential for aligned and proper care and assistance to affected persons. All members of staff are exposed to emergency situations and may have a …
$ 80.00Airline Customer Service Fundamentals (e-learning)
This e-learning course is designed to upskill and introduce new skills for existing frontline airline staff and benefit new entrants to deliver on business objectives to meet the increased expectations of airline customers. As the airline industry is changing so …
$ 70.00Airline Competition Law (e-learning)
It has become increasingly important for aviation professionals to be aware of competition law regulation when doing business and be compliant with antitrust/competition laws given the growing trend towards international convergence of competition laws and enforcement at a global level. …
$ 80.00Aircraft Marshalling and Ramp Hand Signals (e-learning)
Learn the fixed wing aircraft marshalling and ramp hand signals based on the IATA Standards in the Airport Handling Manual (AHM) and IATA Ground Handling Manual (IGOM). In this course, you will learn the principles of nonverbal ramp communications between …
$ 60.00












