Learn the fixed wing aircraft marshalling and ramp hand signals based on the IATA Standards in the Airport Handling Manual (AHM) and IATA Ground Handling Manual (IGOM). In this course, you will learn the principles of nonverbal ramp communications between the ground and cockpit crew as well as guidance signals for safe operations of Ground Support Equipment (GSE) around the aircraft.
Course format
- This self-study e-learning course requires approximately 45 minutes of study, to be completed within 6 months from the purchase date (enrollment validity).
- After the enrollment validity expires, the users will not have access to the course content and will not be able to take the exam.
- The recommended level for this course is Entry-level and Intermediate.
- Student performance will be based on an examination. Please refer to the Exam Information below for more details.
What you will learn
Upon completing this course you will have the skills to:
- Identify the importance of efficient communication between ground personnel and cockpit crew
- Repeat arm and hand signals during maneuvering of Ground Support Equipment (GSE) around the aircraft
- Translate key message into industry standard signals for safe and effective communications during aircraft movements at the ramp area
Course content
The key topics that are covered during this course include:
- Guide person hand signals for GSE
- Aircraft movement hand signals for headset operator
- Aircraft movement hand signals for wingwalker, headset operator/tug driver
- Marshalling hand signals for aircraft
- Technical/servicing hand signals–ground staff to flight crew
- Technical/servicing hand signals–flight crew to ground staff
Who should attend
This course is recommended for:
- Airside traffic personnel
- Aircraft Marshallers
- Ramp services personnel
- Catering airside delivery personnel
Certificate awarded
Upon successful completion of the exam/assessment, you will be awarded a Certificate that you can print for your records.
Exam/Assessment information
Please read the IATA Training Unsupervised Online Examination Student User Guide for Partner-taught or Self-study exams.
- Method: Unsupervised online exam The exam/assessment can be taken at any time at your convenience.
- Format: 15 multiple-choice questions
- Time allowance: 30 minutes
- Passing grade: 80% correct answers
- Number of exam attempts: 3
Important note: The exam/assessment should be accessed after you have completed the course module. Once you have started the assessment you can no longer access the course module.
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Course Features
- Lectures 0
- Quizzes 0
- Duration 45 minutes
- Skill level All levels
- Language English
- Students 12
- Assessments Yes